The Indianapolis International Airport (IND) now offers dedicated sensory spaces and support services to ease the travel experience for individuals and families who may benefit from additional accommodations.
IND offers two sensory rooms, one on each concourse, designed to provide a controlled environment for travelers who may feel overwhelmed in a busy airport setting. These rooms feature dimmable lighting, tactile elements, sound-absorbing materials and comfortable seating to support self-regulation and relaxation. The rooms also include large private restrooms with changing tables, blackout shades, complimentary blankets, headphones and sensory bags.. In fact, the airport is a KultureCity Certified Sensory Inclusive location.
The Sensory Rooms are located in each terminal Concourse and are intended as a calming, quiet space for passengers to retreat to as needed.
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- Room 04A.304 (Post-security – Concourse A)—Located across from Harry & Izzy’s near the International Arrivals area on Concourse A
- Room 03B.302. A (Post-security – Concourse B)—Located across from Gate B5 near Tinker Coffee on Concourse B
In addition to the sensory rooms, IND can also coordinate escort services to help guide travelers and their families from curb to gate, or any point in between, offering personalized assistance through the airport journey.
For more information and assistance with accessing these rooms and services at IND, click here or contact Guest Services at 317-487-7243.
